- Book your journey with Eurostar in advance to secure a space on an accessible carriage.
- Find a suitable accompanying adult if you are travelling alone, or ask a Eurostar member of staff to help when travelling alone.
- Make sure you bring a valid form of identification when travelling.
- Arrive at the station early, especially if you're travelling with a wheelchair as it may take a little longer to get to the platform.
- Make sure you check the access statement for the station you're travelling from or to for accessibility information.
- Inform Eurostar staff if you require assistance getting on or off the train or with storage of your wheelchair.
- Make sure your wheelchair meets Eurostar's guidelines for folding wheelchairs.
- Familiarise yourself with Eurostar's luggage allowance and additional charges for extra baggage.
- Be sure to pack essential items such as medications, glasses and all other items required for the journey.
- During the journey, alert staff if you require any assistance or support.
More information on Eurostar Special Assistance can be found my clicking this link:
