Delivery Information | Mobility Extra

Every electric wheelchair, mobility scooter, and walking aid we sell comes with free next day UK delivery as standard — no minimum order, no hidden charges.

Next Day Delivery as Standard

All in-stock items ordered before 3pm Monday to Friday are dispatched the same day and delivered the next business day across UK mainland. You’ll receive tracking information by email as soon as your order is dispatched, so you know exactly when to expect it.

Delivery Areas

We deliver to addresses across UK mainland as standard. If you’re based in the Scottish Highlands, Northern Ireland, or other offshore postcodes, delivery may take slightly longer — contact our team before ordering and we’ll confirm an accurate delivery estimate for your address.

What to Expect on Delivery Day

Most electric wheelchairs and mobility scooters arrive fully assembled and ready to use straight out of the box. Our courier will require a signature on delivery. If you’re not going to be available, you can usually arrange a safe place or neighbour delivery directly with the courier using the tracking link provided.

Problems With Your Delivery

If your order arrives damaged, incomplete, or doesn’t arrive within the expected timeframe, contact us straight away by phone, WhatsApp, or email and we’ll resolve it quickly. Our UK-based team handles every delivery issue directly — no call centres, no automated systems.